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TikTok seller operations

One workspace from sale to resolution.

Connect orders, inventory, warehouse work, delivery, returns, and customer care without losing the marketplace context your team needs to act.

Built around TikTok

Your TikTok business, from advertising to fulfillment.

SellRDepot focuses exclusively on TikTok services. Each merchant connects their own authorized accounts and shops. Access and availability depend on TikTok approval, region, and the permissions granted by that merchant.

Explore all TikTok services → Ads Management & Reporting →

TikTok Shop operations

Keep your shop moving

Products and inventory, order processing, picking and packing, shipping labels and tracking, returns, customer service, and settlement reporting. Confirm the supported workflows for your shop during onboarding.

Explore shop workflows →
Advertising · App pending approval

Understand advertising performance

Our multi-tenant reporting application is designed to connect advertiser accounts through OAuth and display spend, impressions, clicks, conversions, and ROAS by date and campaign. Advertising API access is awaiting approval.

Planned · Subject to approval

Campaigns, creatives and audiences

Planned services cover campaign management, creative assets, audiences, catalogs, Business Center, and ad measurement. These capabilities will be offered only after the required access and implementation are ready.

TikTok advertising documentation ↗
Planned · Subject to approval

Organic content and messaging

Our roadmap includes post publishing and insights, brand mentions, trend discovery, boosting, creator collaborations, and Business Messaging. These are planned capabilities, not currently enabled services.

TikTok Business Messaging overview ↗
Your business stays in control

Connect only what your team needs.

Each business authorizes its own TikTok accounts. Access is limited to approved permissions and authorized staff. TikTok Shop authorization and advertising authorization are separate. SellRDepot is an independent service; a pending application does not imply TikTok endorsement.

Discuss your TikTok setup →
01

Order management

Unify orders from authorized TikTok shops, retain source details, group related shipments, and focus teams on deadlines and exceptions.

  • TikTok Shop order queues
  • Combined shipment context
  • Payment and fulfillment status
  • Searchable customer and order history
Explore order management →
SellRDepot order management queue
Order managementShipping deadlines, labels, tracking, lots, and evidence
02

Inventory and warehouse

Track sellable stock, commitments, receiving, warehouse location, and discrepancies so availability reflects the work happening on the floor.

  • Stock availability and allocation
  • Receiving and discrepancy workflows
  • Location and lot context
  • Overselling controls
Explore inventory management →
SellRDepot product and inventory workspace
Products and inventoryCatalog health, availability, and operational context
03

TikTok Shop and livestream operations

Bring TikTok Shop orders into a controlled workflow from live-session reconciliation through carrier collection.

  • Session, host, lot, buyer, and product matching
  • Combined-order parcel and label preparation
  • Barcode-based picking and packing verification
  • Order-linked packing video and operational evidence
Explore LIVE selling operations →
SellRDepot LIVE operator workstation
LIVE operator workstationLots, buyers, products, scanning, and session controls
04

Shipping and fulfillment

Move orders from pick list to carrier handoff with scanning, label management, parcel grouping, and clear proof of completion.

  • Pick and packing queues
  • Barcode verification
  • Labels and packing documents
  • Shipment and collection status
Explore pick, pack and shipping →
SellRDepot barcode packing station
Guided packingPhysical-unit verification before carrier handoff
05

Returns and refunds

Bring inspection evidence, item condition, original order context, disposition, and marketplace action into one review process.

  • Return identification
  • Recorded inspection evidence
  • Condition and discrepancy review
  • Decision and refund tracking
Explore returns inspection →
SellRDepot returns and refunds workspace
Returns workspaceInspection status, evidence, and resolution history
06

Customer-service operations

Resolve questions with the actual transaction record: messages, products, shipment milestones, notes, evidence, and prior actions.

  • Unified customer history
  • Order-linked communication
  • Internal ownership and notes
  • Escalation and resolution tracking
Explore customer service →
SellRDepot customer service workspace
Customer careMessages and order history in the same workspace
See the complete platform

Every workflow, shown in detail.

Explore high-resolution screens for orders, returns, fulfillment, LIVE selling, lot video, affiliates, analytics, and administration.

Workflow previews

Explore the feature library.

Choose a workflow or open any screen for a full-resolution view.

Operations home01
Order management02
Manage returns04
Return settings05
Fulfillment performance06
Free-shipping controls07
Product workspace08
Product records09
Product ratings10
Product opportunities11
Sales accelerator12
Operations hub13
Operations console14
Fulfillment center15
Guided picking station16
Packing station17
Logistics control18
Purchasing19
Shipping operations21
Advertising22
Search operations23
Promotions24
Shop design25
Campaign management26
Smart promotions27
Customer relationship management28
Customer records29
Affiliate overview31
Affiliate products32
Creator management33
Creator collaborations34
Affiliate orders35
Affiliate videos36
Affiliate LIVE activity37
Affiliate bestsellers38
Affiliate messages39
Affiliate links40
Affiliate analytics41
Affiliate synchronization42
Content hub43
Smart video workflow44
LIVE selling overview45
LIVE operator workstation46
Auction results47
TV scanner48
Growth workspace49
Service management50
Analytics overview51
Product analytics52
Channel analytics53
Marketing analytics54
Service analytics55
Business health56
Finance overview57
Insurance58
Financial analysis59
Capital management60
Bill payment61
Tax workspace62
Account profile63
User management64
Quick actions65
Operational flags66
Channel tools and jobs67
Add products68
Customer service69
Order evidence70
LIVE lot sheet71
Lot video review72

Illustrative product environment using fictional data. Screens preview existing and planned workflows; they do not indicate that every API capability is enabled. Advertising, organic content, and Business Messaging capabilities require the applicable TikTok approvals.

Shape the implementation

Start with the workflow that matters most.

We will map your TikTok Shop, warehouse process, and operating controls.

Talk to our team →